You Plate It Knowledge Base

Subscriptions

FAQs about subscriptions

  • What does it cost?
  • Can I order once off or do I have to subscribe?
  • What is the cut off time?
  • Why are there multiple orders in the recent orders section?
  • How do I update my credit card?
  • How do I cancel my subscription?
  • How do I skip a week?
  • How do I use my coupon or discount code?
  • Is there a minimum subscription length?
  • Why was my credit card charged $1?
  • Does my subscription auto-renew?
  • When is the cut off time for cancelling or skipping a scheduled order?
  • How do I join?
  • How do I reactivate my subscription?
  • How do I pay, what credit cards do you accept?
  • Can I set a taste preference?
  • How do I change my address?

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