Christmas box frequently asked questions
Learn more here: https://landing.youplateit.com.au/christmas-box/
How many people does it feed?
We offer two generous serving sizes. Each serving size is designed to feed a very hungry adult, or 2-3 young kids. We offer a box to suit 6 adults, or one to suit 10 adults. If you have a larger party please get in touch.
Do you deliver to my area?
We deliver to the Perth area. You can see our delivery areas here: https://youplateit.com.au/delivery-areas/
What do I need to provide?
Pantry items you'll need: Salt, pepper, oil, butter, and milk.
Do I need any special equipment?
You won't need anything special, but it is the standard Christmas affair, so you'll need an oven, some baking trays, fry pan and saucepan.
Can we swap recipe or ingredients?
Unfortunately we can't accomodate any changes to the recipes or ingredients. We've worked hard to plan a special menu - think of it like a fixed menu at a restaurant. Normally we offer choice of recipes, but for this special day we decided to keep a fixed menu.
Do I need to be a You Plate It customer?
No. Anyone can purchase.
Do I need to pause my subscription if I order a Christmas box?
The Christmas order is unrelated to subscriptions and so if you have a subscription with us, ordering a Christmas Box will not automatically pause your regular subscription. If you do not want to receive your weekly box alongside the Christmas Box, make sure to log into your account and pause your subscription for that week.
When will it be delivered?
You Christmas Box will be delivered on Sunday 22 December, just in time for Christmas day. We will send an estimated time of delivery on Friday 21 December once we have designed the route plan and know the path our delivery vans will take.
Can I cancel my Christmas Box?
Unfortunately, all purchases are final and we're unable to cancel or refund. We're working closely with our local suppliers and farmers to ensure all the ingredients are fresh and the canceled boxes will mean wasted food (not ideal, especially at Christmas). If you need to cancel get in touch.
What if I'm not home to receive my delivery?
Don't worry if you're not home - all your food is packed carefully into a specially insulated box that will keep your groceries fresh. As long as you are able to transfer the contents to your fridge once you are home, everything will be fresh and delicious until midnight on the day of delivery.
How long will it take me to cook the feast?
Cooking your Christmas feast is designed to be easy whether you're the only cook, or you have some of Santa's little helpers to assist.
We estimate 3 and a half hours is more than enough time to comfortably cook your meal! We will include a helpful planner to assist you with preparing and cooking the right items at the right time. Several items can be prepared the day before, allowing you to breeze through like a pro.
Can you accomodate any allergies?
No. The recipes are naturally gluten free, but are prepared in a facility that packs and contains all major allergens, we cannot accommodate allergies. Our recipes may include some or all of the typical food allergens.